1. TERMS AND CONDITIONS
When visiting or using the website Fortnitestwitems.com you automatically accept our Terms and Conditions. The company (Fortnitestwitems.com) has the right to change Terms and Conditions at any time without notice. It is the customer’s responsibility to be aware of our Terms and review them regularly.
2. COMPANY DETAILS
Email address: [email protected]
3. GOODS DELIVERY
After company receives payment from the customer we establish the fastest possible delivery to the buyer using communication through live chat. All goods we sell are virtual goods and, once delivered, all sales are final.
4. REFUND POLICY
After the purchase is complete and Company has received payment we establish delivery with the buyer in the shortest possible time. If delivery could not be established or customer wants a full refund, we issue refund before goods are delivered. Please note that refunds can take up to 1 hour to complete from the time of the request. Please be aware that refunds can take up to 5 working days to complete and show in your account.
5. CANCELLATION POLICY
Orders can be cancelled any time ONLY before items are picked up. Before delivery is established, a customer can request an order cancellation at any time, via email or live customer support chat. Cancelling your order will grant you a full refund. If an order is not picked up within 2 weeks, it will be automatically cancelled and refunded as well. After delivery is established and items are picked up, all orders are final and can no longer be cancelled.
6. PERSONAL DATA
7. IP CHANGING SOFTWARE USAGE
We do not allow the use of any IP changing software. Purchases made using such software will be declined. Your real IP address is important to prevent any fraudulent activity and keep customer funds safe.
8. ADDITIONAL INFORMATION
We reserve the right to request additional personal information to verify your identity and prove ownership of the PayPal account or payment card used to purchase goods. This information is needed to prevent any fraudulent activity and to keep your funds safe.
9. CHARACTER TERMINATION
By buying goods on Fortnitestwitems.com you are responsible for all risks related to your in game account/character. We do not take any responsibility if the customer account receives a penalty for using our services. However, from our experience, this is extremely unlikely to occur.
10. PURCHASED GOODS DELIVERY TIME
Goods must be delivered within 24 hours after payment is received. This is the Company’s obligation to its customers. If delivery could not be established within this time frame at any of the sides’ fault, the customer will receive an email asking if they would still like the items or whether they would like a full refund. If a refund is requested this will be processed immediately but can take up to 5 working days for the funds to appear in the customers account. Please note that 99% of purchases are completed within 10 minutes.
11. CHARACTER NAME
Goods are delivered only to the character whose name is provided during the checkout process.
All content on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of the Company or its content suppliers and is protected by domestic and international copyright laws. The compilation of all content on this site is the exclusive property of the Company and is protected by domestic and international copyright laws. All software used on this site is the property of the Company or its software suppliers and is protected by domestic and international copyright laws.
13. GOVERNING LAW
These Terms shall be governed by the laws of the United Kingdom. Any dispute, controversy or claim arising out of or in connection with these Terms or the breach, termination or invalidity hereof, shall be settled by mutual agreement. If mutual agreement is not achieved, the dispute shall be settled by the courts of the United Kingdom.
Copyrights © 2021 Fortnitestwitems.com. All rights reserved. Fortnitestwitems.com is not affiliated, sponsored, endorsed or associated with Fortnite or Epic Games Inc. Fortnitestwitems.com is a trading name of M&J In-Game Innovations Ltd, company registered in England & Wales under number 12932353.